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📚 Email Reference

Quick reference guides and comparison tables for email marketing.

ESP Comparison Table

FeatureMailchimpSendGridActiveCampaignBrevo
Pricing$20/mo+$15/mo+$29/mo+$25/mo+
Free Tier500 contacts100/day14-day trial300/day
DeliverabilityGoodExcellentGoodGood
AutomationBasicLimitedAdvancedGood
APIRESTRESTRESTREST
SMTPLimitedYesYesYes
Templates100+10+250+40+
A/B TestingYesManualYesYes
SegmentationGoodBasicExcellentGood
SupportEmailEmailChat/PhoneEmail

Email Client Market Share

ClientDesktop %Mobile %Notable Rendering Issues
Gmail27%36%No background images
Apple Mail12%33%Generally good support
Outlook9%4%Poor CSS support
Yahoo6%8%Mixed rendering
Outlook.com3%2%Limited CSS
Samsung Mail-7%Varies by version
Other43%10%Various

Industry Benchmarks by Sector

IndustryOpen RateCTRBounceUnsubComplaint
B2B21.6%2.6%1.2%0.2%0.02%
E-commerce16.8%2.3%0.8%0.1%0.03%
SaaS22.8%3.1%1.0%0.2%0.02%
Education24.9%3.5%0.9%0.1%0.01%
Healthcare23.2%2.9%1.1%0.1%0.02%
Finance20.5%2.4%1.3%0.2%0.04%
Non-profit25.3%2.8%0.7%0.1%0.01%

HTML Email CSS Support

CSS PropertyGmailOutlookApple MailYahoo
FlexboxYesNoYesYes
GridYesNoYesPartial
Media QueriesYesNoYesYes
Background ImageNoYesYesYes
Border RadiusYesNoYesYes
Box ShadowYesNoYesYes
Custom FontsNoNoYesNo
PositionLimitedNoYesLimited
TransformNoNoYesNo
AnimationNoNoPartialNo

Merge Tags Reference

PlatformFirst NameLast NameEmailCustom
Mailchimp`*FNAME*``*
SendGrid{{first_name}}{{last_name}}{{email}}{{custom}}
ActiveCampaign%FIRSTNAME%%LASTNAME%%EMAIL%%CUSTOM%
HubSpot{{contact.firstname}}{{contact.lastname}}{{contact.email}}{{contact.custom}}

Email Size Limits

ProviderTotal SizeAttachmentHTMLRecipients
Gmail25 MB25 MB102 KB500/day
Outlook20 MB20 MBNo limit300/day
Yahoo25 MB25 MBNo limit500/day
iCloud20 MB20 MBNo limit1000/day
Exchange10 MB*10 MB*No limitConfigurable

*Default, admin configurable

Image Format Guidelines

FormatUse CaseMax SizeSupport
JPGPhotos200 KBUniversal
PNGGraphics/Logos100 KBUniversal
GIFSimple animations500 KBUniversal
WebPModern clients150 KBLimited
SVGScalable graphics50 KBVery Limited
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